About me
A versatile IIBA (International Institute of Business Analysis) certified Business Analyst with a strong background in Project Management, Scrum, Supply Chain Management, Information Systems, and Sales. Excelled at solving problems, optimizing processes, and driving organizational objectives through a blend of analytical, communication, and technical skills.
10+ years of experience in IT, Project Management, Supply Chain Management, Information Systems, Sales and After Sales. A strong background in Business Analysis supporting all phases of Software Development Life Cycle (SDLC) including elicitation, process mapping, requirement analysis and definition, developing functional specifications, data mapping to support system integrations, use case development, and writing and executing user test plans.
What i'm doing
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Business Analysis
Expert in analyzing business needs, gathering requirements, and developing solutions to improve processes and drive organizational success.
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Project Management
Skilled in managing projects from initiation to closure, ensuring timely delivery and alignment with business objectives using methodologies like Agile and Waterfall.
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Data Analysis
Proficient in data analysis, creating reports, dashboards, and visualizations to support data-driven decision-making.
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Consulting
Providing strategic consulting services to optimize business processes, manage change, and implement effective solutions.
Education
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Ontario College Graduate Certificate: Information Systems Business Analysis
Ontario College Graduate Certificate: Supply Chain Management - Global Logistics
Ontario College Graduate Certificate: Project Management
Certifications
Resume
Education
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George Brown College - Toronto, ON, Canada
2022 — 2023Ontario College Graduate Certificate: Information Systems Business Analysis
Member of International Institue of Business Analysis (IIBA) -
Seneca Polytechnic - Toronto, ON, Canada
2019 — 2020Ontario College Graduate Certificate: Supply Chain Management - Global Logistics
Member of Canada's Logistic Association (CITT) -
Centennial College of Applied Arts & Technology - Toronto, ON, Canada
2017 — 2018Ontario College Graduate Certificate: Project Management
Member of Project Management Institute (PMI)
Experience
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Business Analyst @ UN Support Services Ltd.
2020 — Present* Directed the solution oriented recommendations after performing the document analysis and requirement elicitation sessions.
* Collected functional and non-functional requirements for the on-going projects. Participated and worked closely with solution team to find and deliver inventive procedure improvement activities .
* Created artifacts for documentation like Project Scope, Project objectives, SIPOC model, Value proposition model, Project road map, Project charter, RACI matrix, Status Reports, Communication plan, Business Plan and training materials.
* Facilitated and participated in different project's task committees for strategic planning in a cross-functional work environment.
* Presented reports, dashboards and data visualizations to support data-driven decision-making. Facilitated communications to ensure all project goals and progress were communicated to the relevant stakeholders. Monitored project progress and make necessary adjustments if required. -
Project Consultant @ UN Support Services Ltd.
2019 — 2020* Assisted in the development and maintenance of project plans, schedules, and timelines. Collaborated with the Project managers to define project objectives, scope, and deliverables.
* Maintained regular communication with project team members and stakeholders. Organized and lead project meetings, including preparing agendas and documenting meeting minutes. Generated and distribute project status reports, progress updates, and issue logs with stakeholders.
* Ensured that project documentation is up-to-date and easily accessible to the team.
* Identified the potential risks and issues and work with the project manager to develop mitigation plans. Supported the implementation of quality control and quality assurance processes. * Maintained project files, documents, and records in an organized and accessible manner. Responded to stakeholder inquiries and to provide updates on project progress as required. -
Sales Specialist @ KMOON Marketing (Rogers)
2016 — 2019* Identified new sources of opportunities for ROGERS small business sales acquisitions through prospecting and networking.
* Managed territory by contacting customers and prospects on a daily basis to identify, manage, close or up-sell opportunities through all sales stages via effective communication.
* Participated in funnel meetings, as well as delivered plans for the retention of already existing accounts and for new acquisitions in the territory.
* Established rapport with existing and potential business customers and to enhance ROGERS wireless solutions and other select products.
My skills
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Business Analysis / Consultancy
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Project Management
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Process improvement
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Business Requirements
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Risk Management
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Agile Methodologies
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Business Process Modeling
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Business Analysis / Consultancy
Portfolio
Contact
Contact Form
